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How to Maximize
Your Customer/Client Generation Results Using
Stay In Touch For Success Marketing System©
GR Edition
Dear valued customer,
I firmly believe your success
translates to my long term success; therefore, I believe it is
critically important for you to understand the power of this
simple to use system and how it can be used to maximize your
sales results. The material contained on this web page
offers you many ideas so you can ensure maximizing YOUR results.
Please be advised not all suggestions may be applicable for your
specific situation; however, a review of these suggestions
may help inspire you to think of alternatives you
otherwise may not have considered. I have attempted to place the
suggestions in logical order of implementation (if adopted);
however, you will note some of the ideas are independent of
implementation order.
Tip - I strongly
suggest you bookmark this web site for ease in future
reference. It is a good idea to come back and revisit this
site periodically to assist you in maximizing your
benefits and to view possible useful and valuable updates.
The suggestions are classified
under two main headings, Drip Marketing Use and Other
Uses. The Drip Marketing section will offer ideas you
should strongly consider to maximize your customer/client generation
through use of the system as a drip marketing tool. The Other
Uses section will offer ideas you should consider to
maximize your customer/client generation outside use as a drip marketing
tool.
In addition, I have included a
section titled Jump Start. This is a must read if you are
on a tight budget and want to effectively and efficiently start
generating benefits from
Stay In Touch For Success Marketing System©.
I believe you will find this a great approach which can be
quickly implemented at very minimal cost (e.g. cost for minimal
amount of direct mailing).
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Drip Marketing - Max Your
Results
By now you should have downloaded all of the documents and files
and have read the READ THIS FIRST GR.pdf document and the
Stay In Touch For Success Instructions GR.pdf document. It is a
good idea to print these two documents and have them available
for quick reference if needed. As you will note in the
instructional document, you will need to compile, if you already
haven't done so, your contacts (e.g. personal referral network)
within some form of a database. After this is accomplished, you
are ready to proceed with your drip marketing campaign.
Suggestion #1:
Be aware that all personal network members
are not "created equal". Specifically, you will find some will
perform better in regards to delivering leads than others. So it
is strongly advised you establish a ranking of each referral
member as to how you anticipate they will perform. Further
details to help you cost effectively administer your drip
marketing program are provided in the following web site:
click here [use your browser back
button to return to this web page].
Suggestion #2: Email is a
cost effective alternative to administer Stay In Touch For Success Marketing System© if you determine direct mail is not
appropriate at this time. If you are on a very tight
budget, you may want to initially consider administration of
this system exclusively through email because it costs NOTHING to administer going forward.
Believe it or not, there will be people in your personal
referral network who are okay with receiving email and some who
may actually prefer receipt by email. As you will find, I do
incorporate in some of the customizable letters a question which
asks the recipient if they would prefer to be switched over to
email receipt. Make sure, as I outline in my Instructions
document, you always receive permission to send email before you
start initiating the emails. You may also want to consider only
issuing your "A" rated members (see Suggestion #1) for direct
mail distribution to defray your going forward costs, while "B"
and "C" rated members will receive email (if they are
agreeable). This option can be a very cost effective way to
administer your direct mailing campaign. If you wish to
initially administer the system exclusively via email, then you
should modify your introductory letter to indicate you have
obtained material as a service to your valued contacts and, if
they wish, you can send the home and family themed content
material via email if they will provide their email address.
Another alternative is to send the first mailing via direct mail so
the recipient has an idea as to the type of information you are
offering and then ask them if they wish to receive in the
future to simply provide their email address. Of course there are
many alternatives and variations you can consider, but this
should offer you a good starting point for email administration.
Suggestion #3: This is a
very powerful
suggestion,
and is also a bit of a spin on Suggestion #2. Keep in mind by distributing
this material, you have a reason (or "excuse") to contact your
valued personal referral network members. Whether you contact
the member as a premise to determine if they want to consider
switching over to email or any other reason, you have an
excellent way to introduce your reason for your contact.
Although the drip marketing can be a powerful reminder and
reinforcement, there is nothing like direct contact. If you have
established a relationship with the member, and you are sending
the monthly letters and home and family themed documents, you
shouldn't have any concerns with "do not call" rules. As far as this telephone
conversation "introduction", you may want to mention, after you
introduce yourself, you are calling to see if they are receiving
your periodic/monthly mailings (especially if it is sent via
email). This contact allows you to gauge how the recipient feels
about the material and also offers a friendly nudge/reminder
about the informative material you are sending. If you are
making the telephone contact shortly before an upcoming mailing,
you could consider mentioning the upcoming mailing and mention
the title/content of the pamphlet/brochure. Be advised you may
find a few members who wish to be excluded from future mailings,
which is okay, especially if they are receiving via direct mail.
These are likely people who are not "high value" network members
and it allows you to reduce your future mailing costs.
Very important - remember
if you don't ask you may not receive. What I mean by this is you
should always include in your telephone conversation a statement
about your appreciation in receiving leads. You, of course, can
determine what words work best for you and for specific
situations, but here is a good suggestion which works well in
almost all situations.
"first name of person,
as you hopefully know, I am always appreciative of names of
people you know who may be considering {insert the nature of
your product/service} I strive to provide excellent customer
service and I will promise you I will treat anyone you might
send my way with the best of care and service."
As part of our telephone contact
suggestion, you should also consider asking the referral member
if they are aware of anyone else who may have an interest in
receiving the home and family themed documents. It works best if
you can get the referral member to have the interested party to
contact you directly to receive the future mailings, however,
this may not always work. If the referral member passes along
the name of someone, it is beneficial (if the prospective member
doesn't call you directly) to see if the current referral member
has, or is willing, to mention the mailings to the potential new
member. This helps to clear the way for your contact and
including the new member on your mailing list. Make sure to find
out if they would prefer receipt via direct mail or email during
your contact. You can always consider sending an introductory
letter if
the "path" isn't initially cleared with the prospective new
member. In the introductory letter you can simply mention "Jane
Smith" mentioned you expressed an interest (or thought you would
be interested) in receiving my home and family themed material.
They can then evaluate what you sent (assuming you included a
sample document) and inform you if they would like to be
included in your future distributions. Remember there is
strength in numbers, and the more you can grow the size of your
personal referral network the greater your chances of
increased sales and SUCCESS!
Bottom line -- Use your
distribution of the monthly material as a premise to contact
your valued personal referral network members. As mentioned
above, you can accomplish several important tasks during your
telephone conversation as well as cement a positive relationship
with the network member. By sending your valued personal
referral network members informative home and family themed
content material, you create an environment which is easier to
request something from your referral members (e.g. leads and
potential new referral members to add to your list). At a minimum I suggest you make
at least two telephone contacts each year, especially if they
are an "A" list member.
Suggestion #4: I
have been asked if the material within this system can be used
as part of a FARMING strategy (e.g. targeting a specific
geographic or demographic area/territory). The simple answer is yes;
however, you need to make sure you implement a cost effective
approach. With a FARMING approach, you typically don't have a
previous relationship with the member. As a result, the chances
of the individual becoming a good referral source is less than
your established core network of customers/clients, friends,
family members, and others within your "sphere of influence".
However, don't necessarily discount the possibilities of growing
your network and possibly finding new customers/clients through
using the system material as part of your FARMING strategy. For
an cost effective farming strategy,
you will want to trim down your FARMING area distribution list
after "testing the waters". You accomplish this by simply asking
the potential network member, after sending an initial mailing
or two, if they are interested in receiving future distributions
(and their preference in receiving via direct mail or email).
This can be accomplished by simply adding the request in the
letter content. If an individual positively responds with an
interest in receiving future distributions, then they are likely
a good candidate to be added in your personal referral member
network database. You may also want to consider initially only
offering the option for a new member found via your FARMING
strategy to receive future mailings via email if they are
interested. This is a way to cost effectively grow your personal
referral network via your FARMING network.
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Other Uses - Max Your
Results
Using the system content material
outside your drip marketing strategy can be an extremely
effective means to grow your sales. With a little creative
thought, you will likely come up with several opportunities
given your specific situation to utilize the valuable
informational
pamphlets and brochures. Here are just a few suggestions how the material
could be used outside a drip marketing campaign:
Suggestion #1: As you have
probably noted, the letters and informational documents
contained within
Stay In Touch For Success Marketing System©
can be distributed via direct mail or email. Email is an
especially cost effective means to generate new business,
especially for businesses which generate most of their revenues
through frequent recurring customer business (e.g. hairdressers,
maid services, dentists -- to name just a few). These are
professions where the business owner and employees who are in
reasonably frequent direct contact with their customers and can
simply ask the customer if they would be interested in receiving
periodic informative emails which offer valuable home and family
themed information. You would verbally mention examples of what
you would provide and, if they are interested, you simply
request their email address and include them on your email
distribution list. You now have the ability to "stay in touch"
with your valued customer/client referral member and now be in a
position to more likely be remembered when the referral member
is in a position to recommend your product/services!
Suggestion #2:
If you either have a web site or are contemplating establishing
your unique web site, you should consider adding
selected home and family themed documents as resource material
on your web site. This also helps to positively differentiate
yourself from you competition and offers
interested parties the opportunity to quickly access a given
informative document by simply accessing your web site. Because
the documents are set up in pdf format, they are already
formatted for easy web site insertion and access. Make sure you
select the email formatted pdf document for your web site
insertion because they are designed for easier reading than the
direct mail formatted pamphlets and brochures.
Suggestion #3: Another potentially
powerful use of this system is through offering third parties the
opportunity to distribute one of your pamphlets or brochures.
For example, someone in the child care field might be interested
in provided your “How to Childproof Your Home” pamphlet. This is
just one example of an excellent way to use third parties to
help disseminate your marketing material. Remember to always
make sure the pamphlet or brochure contains a label which
provides your name and contact information! With just a little
thought, I am sure you can come up with a half dozen or more
opportunities to
offer selected pamphlets/brochures to interested third parties
who will happily distribute the documents.
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Jump Start - Max Your
Results
As mentioned in the heading of
this web page, the Jump Start approach is a great way to
start implementing this powerful marketing system, especially if
you are on a tight budget and do not want to start sending any
significant amount of direct mail. This approach involves a
hybrid of some of the above mentioned steps, but when
implemented as outlined, will start generating results very
quickly. NOTE - If you purchased the email only system
option, the "jump start" approach will help you get off to a
great start. After administering email for some time, if you
determine you would like to start issuing the system material
via direct mail to "high value" referral members, you can always
purchase the direct mail option to allow flexibility in issuing
the material through either direct mail or email.
1) Whether by direct contact or an
initial direct mail letter, you will want to introduce your
"home and family" themed information to any and all potential
referral members. During your contact or within the letter you
will mention you have the material available via email and would
be happy to include them on your distribution list. You will
find that many of your referral members will be agreeable to the
emails and will find this is a great way to start building your
email contact list at virtually no cost.
2) If your initial direct mail
does not produce a positive response, don't necessarily assume
the individual is not agreeable to receiving your emails. The
letter gives you a great "in" to calling the potential referral
member directly. In the phone call, you can discuss any matter
related to your business or other matter you deem appropriate
for the individual and take the opportunity to ask them if they
received your letter concerning your informative emails. You
will find that may people either forget to respond or just
didn't take the time to respond; however, many will be agreeable
to receive the emails during your follow-up phone call. Also, in
your contact or letter, you should also state there is
absolutely no obligation or catch in receiving the emails, you
will not share your list with anyone, and they can request to be
removed from your email distribution list at any time.
3) As stated in Suggestion #4
within the above Drip Marketing section, you will find a
Farming approach is a great way to gain new potential leads and
referral members. This approach, as outlined above, involves
sending an initial "introductory" letter via direct mail. You
can opt to include an example informational pamphlet/brochure in
the mailing or simply mention the type of home and family themed
information you have available. You will state the information
is available for future distribution via email if they are
agreeable to provide their email address. As stated in #2 above,
you should also state there is absolutely no obligation or catch
in receiving the emails, you will not share your list with
anyone, and they can request to be removed from your email
distribution list at any time.
4) The key to maximizing your
results is to continuously grow your email distribution list.
This involves establishing a discipline where you ask any and
every potential referral member if they would like to receive
your informative home and family themed information. Remember,
there is strength in numbers, so growing your referral contact
list WILL help contribute to your success!
5) By following the above steps
you can quickly start gaining the benefits of "keeping in touch"
at virtually not cost. As you get settled in with the initial
email approach you will be able to assess the number of referral
members you have generated. You then can give consideration to
grow your database of referral members with those high valued
members who may not have been agreeable to receiving email, but
would be willing and happy to receive direct mail. One approach
you might consider is to incorporate a question in your initial
contact (either direct contact or direct mail) which states you
"may" have the ability to issue the informative material via
direct mail if there is enough interest. This approach gives you
a feel as to the level of direct mail interest and if it would
be worth your time and cost to implement direct mail
distribution. It also provides you an "out" should you find the
interest level is not sufficient.
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I hope you find these suggestions
useful in helping you maximize your results through use of
Stay In Touch For Success Marketing System©.
Because I am always looking for new ideas to help my customers
maximize the results of using this powerful system, I welcome
any ideas you may have. So I encourage you to pass along to me
creative suggestions you have implemented. You can send your
tips to me at the email accessible on my home page (see below
for access to my home page).
I want to thank you once again
and congratulate you on your purchase. As the old saying goes,
"there is no time like the present". So please don't hesitate,
start taking action now to begin your system planning and
implementation. The quicker you take action, the sooner you will
see positive results!
To your success,
Tony Messuri
President - Aurora Group
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System
2009 All
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